PRIVACY POLICY

Whenever we need to obtain information from you, we will always ask you to provide it voluntarily and expressly. The data collected through the data collection forms on the website or by other means will be incorporated into the processing systems of SERVICIOS MEDICOS FACE CLINIC SL.

This entity will process the data confidentially and exclusively for the purpose of providing the requested services, with all the legal and security guarantees required by Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.

– Who is the data controller responsible for processing your data?

• The data controller is SERVICIOS MEDICOS FACE CLINIC SL
• Its Tax ID number is: B88021837
• Its registered address is: C/ DIEGO DE LEON 39 – MADRID (28006)
• Email address: contacto@faceclinic.es
• Commercial Registry: Sheet M-666265 – Volume 37367 – Folio 115 IRUS: 1000300616645

DATA PROTECTION OFFICER CONTACT

delegadopd@stericycle.com

• For what purpose do we process your personal data?

At SERVICIOS MEDICOS FACE CLINIC SL, we process the information provided by data subjects in a fair, lawful and transparent manner, in compliance with Regulation (EU) 2016/679 of 27 April of the European Parliament and of the Council, and Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights.

If you are a CLIENT/PATIENT or USER:

If you are a client/patient or user, we will process the following categories of personal data:

• Identification data, such as name, surname, national ID number, etc.
• Contact details, such as email address, WhatsApp, etc.
• Bank details, such as bank account number, bank card details, etc.
• Financial data in the event of requesting financing, such as payslips, documentation relating to financial solvency, etc.
• Clinical history data, including health data, images, etc.
• Other data provided by the data subject in open forms or communications.

We process your data for the following purposes:

• To manage the requested services, information and/or products.
• To carry out medical treatments and follow-up.
• To send communications of interest, provided that the data subject has given the relevant authorisation.
• To comply with the legal obligations applicable to the data controller.

If you are an EMPLOYEE or JOB APPLICANT:

If you are an employee or applicant/candidate, we will process the following categories of personal data:

• Identification data, such as name, surname, national ID number, etc.
• Data included in your CV, such as studies, work experience, interests, etc.
• Contact details, such as email address, WhatsApp, etc.
• Bank details, such as account number, account holder and SEPA mandate.
• Image.
• Other data provided by the data subject in open forms or communications.

We process your data for the following purposes:

• To manage the rights and obligations relating to the contractual relationship.
• To select candidates.
• To use, reproduce or publish image, name and voice, provided that the data subject has given the relevant authorisation.
• To comply with the legal obligations applicable to companies.

If you are a SUPPLIER of our company:

If you are a supplier, we will process the following categories of personal data:

• Identification data, such as name, surname, national ID number, etc.
• Contact details, such as email address, WhatsApp, etc.
• Bank details, such as account number, invoicing details, etc.
• Other data provided by the data subject in open forms or communications.

We process your data for the following purposes:

• Administrative, accounting and tax management.
• Monitoring and control of the commercial relationship.
• Compliance with the legal obligations applicable to companies.

 

• Am I obliged to provide personal data?

SERVICIOS MEDICOS FACE CLINIC SL will only request the data strictly necessary to fulfil the purpose for which it is collected. Therefore, if such data is not provided, the requested service cannot be provided.

• How long will we keep your data?

The personal data provided and obtained during the relationship between the data subject and SERVICIOS MEDICOS FACE CLINIC SL will be kept for a maximum period of 5 years from the last confirmation of interest, or for as long as required by a legal provision. In the latter case, the data will be duly blocked and deleted when it is no longer necessary.

• What is the legal basis for processing your data?

In compliance with Article 6.1 of Regulation (EU) 2016/679 of 27 April, we inform you that the legal basis for processing your data is as follows:

1. The data subject has given consent to the processing of his or her personal data for one or more specific purposes; and/or
2. The processing is necessary for compliance with a legal obligation applicable to the data controller; and/or
3. The processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data, particularly where the data subject is a child.

• To whom will your data be disclosed?

The data processed by SERVICIOS MEDICOS FACE CLINIC SL may be disclosed to third parties when required by law.

Likewise, SERVICIOS MEDICOS FACE CLINIC SL works with service providers for whom it is necessary to disclose data in different business areas, such as administration, accounting, tax, marketing and employment matters. The relationship with these companies is regulated in accordance with Article 28 of Regulation (EU) 2016/679 of 27 April of the European Parliament and of the Council, GDPR. The data accessed by these companies will only be used for the necessary business purpose and will not be kept for any further purpose.

• What are your rights when you provide us with your data?

Any data subject has the right to obtain confirmation as to whether SERVICIOS MEDICOS FACE CLINIC SL is processing personal data concerning him or her.

Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep it for the exercise or defence of claims. Users may also object to the processing of their data. SERVICIOS MEDICOS FACE CLINIC SL will stop processing the data, except for compelling legitimate grounds or for the exercise or defence of claims.

The user may send a written request to SERVICIOS MEDICOS FACE CLINIC SL, at the registered address of the data controller, or by email to the address indicated in the header of this Policy, attaching a photocopy of their identity document, at any time, in order to:

• Withdraw the consent previously granted.
• Obtain confirmation as to whether or not personal data concerning the User is being processed.
• Access their personal data.
• Rectify inaccurate or incomplete data.
• Request the erasure of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain restriction of data processing when any of the conditions provided for in data protection regulations are met.
• Request the portability of their data.
• Contact the DPO of SERVICIOS MEDICOS FACE CLINIC SL.
• Lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the rights recognised by the applicable data protection regulations have been infringed.

SERVICIOS MEDICOS FACE CLINIC SL adopts the corresponding security levels required by the aforementioned Personal Data Protection regulations and other applicable regulations. These security levels are mandatory for any entities that access our information by virtue of a contractual relationship and/or the provision of services, in application of Article 28 of Regulation (EU) 2016/679, GDPR.

However, it assumes no liability for any damages arising from alterations that third parties may cause to the user’s computer systems, electronic documents or files.

Cookies may be used during the provision of website services. Cookies are physical files containing personal information stored on the user’s own device. The user can configure their browser settings to prevent cookie files from being created or to receive a warning when this occurs. Please review our Cookie Policy through the link available on this website.

If you choose to leave our website through links to websites that do not belong to our entity, SERVICIOS MEDICOS FACE CLINIC SL will not be responsible for the privacy policies of those websites or for the cookies they may store on the user’s computer.

Our email policy is focused on sending only communications that you have requested to receive.

If you prefer not to receive these email messages, we will provide you, through the messages themselves, with the possibility of exercising your right to cancel and opt out of receiving them, in accordance with the provisions of Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.