Online Medical Video Consultation

At Face Clinic Spain, patients can speak directly with a medical specialist through our online video consultation service. This allows you to discuss your case, receive professional guidance and explore treatment options before travelling to Spain.

Video consultations are particularly useful for international patients or patients living in other cities who would like an initial medical evaluation before visiting one of our clinics.

Whenever possible, our specialists can review medical information, photographs or previous reports in advance in order to provide preliminary guidance and help you plan your visit.

Specialties available for video consultation

Video consultations are available for different medical and surgical specialties at Face Clinic, including:

Advantages of an online consultation

No need to travel for the first medical assessment
Speak directly with a specialist from your home
Medical guidance before travelling to Spain
Personalised treatment planning
Possibility to discuss treatment options and estimated costs

How to request a video consultation

Complete the online request form or contact Face Clinic by phone or WhatsApp.
Our patient care team will help you select a suitable date and time.
You will receive confirmation of your appointment and instructions for the video call.
During the consultation, the specialist will review your case and answer your questions.

What can be discussed during a video consultation?

Initial consultation

Medical history and case evaluation
Explanation of possible treatments
Discussion of expected results
Answers to your questions
Information about treatment costs and financing options

Follow-up consultations

Patients who have already undergone treatment at Face Clinic may also arrange video consultations for follow-up evaluations or to discuss recovery and results.

Second medical opinion

Patients who have undergone treatment elsewhere may request a second medical opinion from our specialists.

Tips for a successful video consultation

Make sure your device is fully charged and connected to a stable internet connection.
Choose a quiet and well-lit room.
Position the camera at eye level.
If you are using a mobile phone, place it on a stable surface.
Prepare any medical information or photographs that may help the specialist evaluate your case.

Planning your treatment in Spain

Many international patients begin their medical journey with an online consultation before travelling to Spain. This allows our team to understand your needs, explain the available options and organise the treatment process in advance.

Most international patients are treated at our Madrid city centre clinic, although consultations and treatments may also be arranged at our other clinics in Spain depending on the case.

Request your video consultation

If you would like to speak with one of our specialists, you can request an online consultation and our patient care team will contact you to arrange the appointment.

Start your consultation with Face Clinic today.